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Private user

Private user   •   7 months ago

Rovo chat access in free/standard personal plan

Please help me to get rovo chat feature during hackathon period.

1. When i click on try on Rovo site page, its just keep on redirecting.
2. Support page doesnt connect to customer support anymore
Message:
Our Free plans include self-service support options
Upgrade to Standard to get one-on-one customer support
Jira Free comes with Community Support. To access business hour customer support, upgrade your plan.

  • 11 comments

  •   •   6 months ago

    Hi there!
    Rovo isn't included in the Free plan, which might explain why you're having difficulty.
    Try signing up for a new cloud developer site at http://go.atlassian.com/cloud-dev or you can start a free 30 day trial of the Standard plan at https://www.atlassian.com/collections/teamwork/pricing.
    If you're still stuck, you might want to try signing out of your existing Atlassian ID (or try an incognito window) and see if you're still struggling.
    Cheers!
    Mel

  •   •   6 months ago

    I also agree I found it hard now to spend enormous amount of time to realize that Rovo is not included in our free plans. However, I thought, since we are in hackathon, that it would be included. And I even connected to standard subscription and still its not under my admin dashboard and apis don't work. Thank you!

  • Private user

    Private user   •   6 months ago

    Melissa,
    I have created new site with standard plan and its not available.

    Response from support : This site also does not have a business domain. To have a business domain, it must be registered with an account that uses a business domain instead of generic ones like gmail.com, msn.com, etc.

    Can you please help participant to get trial access.

  • Manager   •   6 months ago

    Hi all -- https://www.atlassian.com/licensing/rovo#trial-rovo
    Rovo is available through the free trial

  •   •   6 months ago

    Hi!

    Seems like it is still not available even on premium subscription since Atlassian makes it open gradually for users. I have now premium and in my dev instance of jira with enabled AI features, there is no Rovo chat in the top bar of Jira. Can not attach here the screenshot unfortunately.

  • Private user

    Private user   •   6 months ago

    Its not available to me as well

  •   •   6 months ago

    If rovo is not available for participants then all the magic goes away...

  •   •   6 months ago

    I am also not able to access rovo, I wasted so much time in finding out, how to access it? Its really not good. People are not responding also to our messages.

  •   •   6 months ago

    @Janet, it is high time now that we have someone from the Atlassian team give us a step-by-step approach to activate Rovo Chat as the above is not working

  •   •   5 months ago

    Azienda privato

  •   •   5 months ago

    So do we have to signup for Forge LLM EAP then??

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